Viewing an Appointment

Client name

The full name of the client attending the appointment.

NHS number

The client’s NHS Number.

Rio number

The client’s unique identifier within the Rio system.

Alerts

Shows the number of Alerts recorded for the client.
When tapped, users can view full alert details including:

Alerts are displayed in the same order as they appear in Rio.

Allergies

Displays the number of recorded allergies, including severity and reaction type. Tapping this item shows a detailed list of allergies.

Address

The most recently recorded address for the client.

Phone number

Lists the client’s most recent contact numbers as recorded in Rio. When used on call enabled devices, tapping a phone number will initiate a call directly from the Appointment Details Screen.

Example call from the appointment details screen.

Intended activities

Displays any Intended Activities previously recorded against the appointment in Rio.

Record button

Starts the recording process by first initiating the consent workflow. The recording steps are covered in Recording an appointment article.